Privacy Policy

1. Who We Are

This website (CIQ Property Hub) is operated by an independent property consultant registered under GT Nelson Realty Sdn Bhd (REN 84844).

Contact: +60 12-874 2687 (WhatsApp)

2. Information We May Collect

When you use this website or submit an enquiry, we may collect:

• Name — to identify you when responding to your enquiry
• WhatsApp number — to contact you with property information
• Email address — where voluntarily provided
• Property interest and buying purpose — to provide relevant property guidance
• Technical data — including IP address, browser type, pages visited, via analytics tools

3. How We Use Your Information

We use the information collected to:

• Respond to your property enquiries
• Provide you with project information relevant to your stated interest
• Contact you via WhatsApp or email as consented at the point of submission
• Improve our website content and user experience

We do not sell, rent or share your personal information with third parties for their own marketing purposes.

4. WhatsApp Communication

When you submit an enquiry form or click a WhatsApp button, you consent to being contacted by our property consultant via WhatsApp regarding your property enquiry. Messages will be limited to responding to your enquiry and providing relevant property information.

5. Analytics & Cookies

This website may use analytics tools including Google Analytics 4 and Google Tag Manager to understand how visitors interact with our website. These tools may collect anonymous usage data including page views, session duration and general geographic location.

Cookies may be placed on your device by these analytics tools. By continuing to use this website, you consent to the use of cookies for these purposes.

6. Advertising

This website may use remarketing or tracking pixels (including Google Ads and Meta Pixel) to enable advertising on third-party platforms. These tools may collect information about your visit to this website for the purpose of showing you relevant advertisements on other platforms.

7. Data Retention

Enquiry information is retained for the purpose of responding to your enquiry and for a reasonable period thereafter. You may request deletion of your personal information by contacting us at the details below.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for marketing communications

To exercise these rights, contact us via WhatsApp.

9. Contact

For any privacy-related queries, contact: